Delete your CHAD AURA account

You can request deletion without installing or opening the app.

In the app

1. Sign in to the account you want to delete.
2. Open Settings → Delete account.
3. Confirm your identity with your password or authenticator, then confirm deletion.

Without the app

Email support@chadaura.app from the email address used for your CHAD AURA account with the subject “Delete my CHAD AURA account”. We verify ownership before carrying out the request. If you no longer control that email, explain this; do not send passwords, codes or identity documents unless we agree on a necessary secure verification method.

What is deleted?

Your authentication account and sessions, application account, active screenshots, conversation content, generated server results and account-linked credit/subscription records are removed. If a request is interrupted, the scheduled cleanup retries it. Unlinked technical cost records may remain for up to 90 days. A minimal hashed receipt/owner record and used-credit count may remain through the paid period plus 90 days to prevent the same purchase creating duplicate allowances. Legal/security retention and provider backups follow the privacy policy. Ask support to exercise deletion rights for provider-held billing records.

Clear local reply history on each device in Settings → Clear history, or remove app data. Server deletion does not remotely erase another device.

Cancel your subscription separately

Deleting your account does not cancel an Apple or Google subscription. Cancel it in Apple subscriptions or Google Play subscriptions first. Deletion does not automatically create a refund. Recreating an account does not restore spent credits or transfer the old account's purchase allowance.